Ryan Fitzpatrick

Captain
DISC Type : DS

Senior Director of Customer Success at Project Canary

Greater Chicago Area, United States

Overview

Ryan is a senior commercial leader specializing in SaaS, IoT, and data platforms for the energy sector. He excels at building high-performance teams that translate complex technology into measurable business value, with key roles at Project Canary and Sensirion. He holds a Bachelors degree from Illinois State University.

Outside of work, Ryan is passionate about supporting charitable causes. He is a vocal supporter of Cals Angels, an organization dedicated to helping children and families fighting pediatric cancer, and has attended their Hope Gala fundraising event.

He is described by colleagues as a rare talent with an unparalleled work ethic, who is highly technical yet very approachable.

Personality Overview

Consummate Professional

Dynamic But Sincere

Long-Term Thinker

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Methane Intelligence
His work at Project Canary and his public posts focus on using real-time data to help energy operators monitor and manage methane emissions effectively.
Customer Lifecycle Strategy
He leads enterprise Customer Success organizations with a focus on driving retention, expansion, and long-term adoption of SaaS monitoring solutions.
Go-to-Market Strategy
He has a proven track record of developing and executing GTM strategies to expand product footprints and scale revenue for advanced technology.

Media Appearances

Ryan has no verified media appearances

Work History

7-2025
Senior Director of Customer Success at Project Canary
9-2024 - 7-2025
Sr. Director, Sales and Business Development at Project Canary
7-2024 - 7-2025
Business Consultant at FC Painters
1-2024 - 7-2025
Member at Pavilion
7-2022 - 8-2024
Sales Director - SCS North America at Sensirion Connected Solutions

Education

2005 - 2009
Bachelor of Applied Science (B.A.Sc.) from Illinois State University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Greater Chicago Area, United States Job Level : Senior Designation : Senior Director of Customer Success at Project Canary
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Ryan

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Ryan take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Ryan

Personality Compatibility


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