Katie Sharrow-Reabe

Enigma
DISC Type : icd

Senior Manager, Design Operations at Capital One

New York City Metropolitan Area, United States

Overview

Katie is a strategic leader in Design Operations at Capital One, focused on building impactful products and fostering efficient team workflows. With a background in data analytics and project management, she has successfully led digital projects for major brands like ESPN and Spotify. Colleagues describe her as exceptionally organized, resourceful, and a deep thinker.

She is passionate about social impact and community support, having offered to volunteer her professional services for non-profits and small businesses that are working to challenge the status quo. Katie is also committed to mentorship and career growth, frequently sharing opportunities to help others advance professionally.

While at Stink Studios, Katie led the project for the ESPN Body 10 website, which won both the Awwwards Site of the Day and FWA of the Day.

Personality Overview

Fast Follower

Hard To Convince

Friendly Yet Blunt

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Design Operations
Her core expertise involves defining workflows, improving operational efficiency with digital tools, and managing resources to build and scale effective design teams.
Team Building
Frequently posts about hiring and is focused on coaching great teams, having built and led program management and design teams at Fjord and Capital One.
Product Strategy
Her experience includes taking concepts from ideation to production, building product roadmaps, and applying design thinking to create innovative user-centric solutions.

Media Appearances

Katie has no verified media appearances

Work History

9-2024
Senior Manager, Design Operations at Capital One
6-2022 - 9-2024
Director, Design Operations & Program Management at Fjord, Part of Accenture Song
5-2019 - 5-2022
Manager, Design Operations & Program Management at Fjord, Part of Accenture Song
3-2017 - 5-2019
Senior Producer at Stink Studios
4-2015 - 3-2017
Senior Interactive Project Manager at Carbone Smolan Agency

Education

Data Analytics from General Assembly
2010 - 2010
Project Management for the Web from School of Visual Concepts

More Information

Social Presence :

Prographics :

Exp : 12 Location : New York City Metropolitan Area, United States Job Level : Middle Designation : Senior Manager, Design Operations at Capital One
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Insights For Selling To Katie

During A Call Or A Meeting

DO's

  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Katie is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Katie

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Katie move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Katie take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Katie

Personality Compatibility


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