Katie Stabler CCXP in

Katie Stabler CCXP

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CX Consultant at Ports of Jersey
📍 Mobberley, England, United Kingdom

Katie Stabler is the Founder and Director of CULTIVATE, a global consultancy focused on transforming customer experience into a cultural movement. A top-ranked CX thought leader and author of "CX-ISM, " she specializes in the psychology of human behavior to drive change. People she has worked with often describe her as driven, passionate, and focused.

Outside of her professional work, Katie is a skilled cook who competed as a quarter-finalist on MasterChef UK. She also enjoys reading, listening to podcasts, and is a Certified Customer Experience Professional who holds a Masters in social policy from the University of Staffordshire.

Unique fact: She was a Quarter Finalist on the BBCs competitive cooking show, MasterChef.

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Experience
15 Years
Current Role
CX Consultant
Job Level
Leadership
Location
Mobberley, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Katie cares about

CX as a Movement
Her core philosophy, "CX-Ism, " focuses on embedding customer experience into a company's culture and leadership, rather than treating it as a separate strategy.
Psychology in CX
She frequently discusses and applies the psychological principles of human behavior and emotional connection to build more meaningful customer-centric strategies.
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Career

Work history

9-2024 - 12-2024
CX Consultant
Ports of Jersey
10-2023
Event host
Awards International
3-2022
Customer Experience Consultant
EvaluAgent®
7-2021 - 7-2024
Customer Experience Consultant
Fujitsu
5-2021 - 7-2021
Customer Experience Consultant (Research, User Testing and Service Design)
Citizens Advice
In the press

Media appearances

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Education
2014 - 2015
Masters in social policy
University of Staffordshire
2005 - 2008
Bachelor's degree
University of Sunderland
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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