Katie Talich

Collaborator
DISC Type : si

Director, Enterprise Digital Portfolio Management at American Express

Greater Phoenix Area, United States

Overview

Katie Talich is the Director of Enterprise Digital Portfolio Management at American Express, specializing in product operations and digital experiences. A Certified Scrum Product Owner, she is consistently described by colleagues as a driven, talented, and supportive leader who builds strong relationships and gets things done.

Immediately after starting her new Director role, she began actively building her team by hiring for key positions.

Personality Overview

Appreciative

Consensus Builder

Good Listener

They are more likely to opt for solutions that are proven in the market.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. Scenarios where both sides can come out as winners appeal to them greatly.

Topics They Care About

Digital Portfolio Management
Her current role focuses on the portfolio planning process that spans across product delivery, engineering, and business stakeholders at an enterprise level.
Product Operations
She has held multiple senior roles in product operations, demonstrating deep expertise in managing enterprise-level acquisition products and platforms.
Agile Transformation
Colleagues credit her as being instrumental in building the foundation for a strong Agile methodology in a previous role.

Media Appearances

Katie has no verified media appearances

Work History

8-2025
Director, Enterprise Digital Portfolio Management at American Express
4-2024 - 8-2025
Director, Product Operations, Enterprise Acquisition Products & Platforms at American Express
10-2021 - 4-2024
Sr Manager, Product Operations, Enterprise Acquisition Products & Platforms at American Express
4-2018 - 9-2019
Sr Product Manager at Invitation Homes
7-2015 - 4-2018
Manager, Digital Experience at Blue Cross Blue Shield of Arizona

Education

Business Administration and Management from University of Wisconsin-Milwaukee
Semester abroad from St Mary’s University, Twickenham

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Phoenix Area, United States Job Level : Mid-senior Designation : Director, Enterprise Digital Portfolio Management at American Express
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Insights For Selling To Katie

During A Call Or A Meeting

DO's

  • Use testimonials, case studies to show them why it is a low-risk, high-value decision
  • Take time to make them feel comfortable before getting to the main pitch
  • Show genuine interest in solving their problems

DONT's

  • Avoid unnecessary confrontation if it arises incidentally
  • Don’t push them to make decisions very fast, let them take their time
  • Don’t give the impression of being unproven or risky

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Katie is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from Katie

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will Katie move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can Katie take some risk or not?

  • They probably won’t put a lot at risk.

You And Katie

Personality Compatibility


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