Keith Gorney

Observer
DISC Type : ci

Supply Chain Practice Lead at Pivotree

Eden Prairie, Minnesota, United States

Overview

Keith Gorney is a supply chain executive and Practice Lead at Pivotree with over 20 years of experience in digital transformation and omni-channel fulfillment. He has driven operational excellence at major retailers like Best Buy and Urban Outfitters and holds a degree from Saint Johns University.

Outside of his professional work, Keith has a background in competitive sports. During his time at Saint Johns University, he was a member of the basketball team, having played in high school in his hometown of Orono, Minnesota.

He has helped over 100 organizations unlock more than $5 billion in ROI through customer-centric supply chain strategies.

Personality Overview

Value Driven

Curious

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally good communicators and can be hard to convince.

Topics They Care About

Order Management Systems
His professional focus is on leveraging OMS for efficiency. He frequently posts about reducing cancellations and using OMS to improve the customer experience.
Reverse Logistics
He advocates for turning returns into a strategic advantage, using intelligent routing to optimize inventory and reduce sunk costs for retailers.
Frictionless Commerce
In recent interviews, he emphasizes creating "world class frictionless experiences" by optimizing the entire supply chain from platform to the customer's hands.

Media Appearances

Keith has no verified media appearances

Work History

1-2025
Supply Chain Practice Lead at Pivotree
9-2022 - 1-2025
Enterprise Architect - Supply Chain at Pivotree
1-2022 - 3-2023
Sr. Director - Fulfillment Experience at Pivotree
1-2019 - 1-2022
Director Of Client Services at Bridge Solutions Group
10-2017 - 11-2018
Sterling OMS Business Owner at Urban Outfitters

Education

1993 - 1997
Bachelors from Saint John's University
1989 - 1993
Business Administration and Management from Orono High School

More Information

Social Presence :

Prographics :

Exp : 9 Location : Eden Prairie, Minnesota, United States Job Level : Middle Designation : Supply Chain Practice Lead at Pivotree
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Insights For Selling To Keith

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Keith is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Keith

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Keith move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Keith take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Keith

Personality Compatibility


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