Keith Shimada in

Keith Shimada

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Sr. Digital Transformation & CX Excellence Manager at EDP Brasil
📍 São Paulo, São Paulo, Brazil

Keith Shimada is the Head of Digital Transformation at EDP Brasil, leveraging over a decade of experience in digital strategy, CX, and performance marketing to drive business growth. He orchestrates digital channels, new product development, and analytics. Colleagues describe him as a serious, diligent, and extremely competent professional.

Keith writes and produces articles centered on the themes of Technology and Innovation.

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Experience
22 Years
Current Role
Sr. Digital Transformation & CX Excellence Manager
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
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Work Preference

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Priorities

Topics Keith cares about

Digital Transformation
His entire career, spanning over 10 years, and current role are focused on leading digital transformation strategies to achieve business results and customer experience excellence.
Customer Experience (CX)
A core pillar of his leadership role, he is responsible for the CX area and ensuring the digital ecosystem is focused on customer excellence.
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Career

Work history

11-2020
Sr. Digital Transformation & CX Excellence Manager
EDP Brasil
5-2019 - 2-2021
Planning and Control Manager
EDP Brasil
12-2008 - 5-2019
Financial Business Consultant
EDP Brasil
10-2006 - 11-2008
Analyst focusing on the area of Logistics
Redecard
Trainee HR
Redecard
In the press

Media appearances

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Education
2005 - 2010
Bachelor
FMU - Faculdades Metropolitanas Unidas
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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