Kellene Kim

Enthusiast
DISC Type : i

Senior Director of Customer Experience at IdeaRoom

South Jordan, Utah, United States

Overview

Kellene has no verified overview

Personality Overview

Story Driven

Consensus Focused

Non-Confrontational

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Kellene has no verified topics they care about

Media Appearances

Kellene has no verified media appearances

Work History

8-2025
Senior Director of Customer Experience at IdeaRoom
2-2025 - 8-2025
VP Revenue Operations at Aumni
9-2022 - 1-2025
Senior Manager Revenue Operations at Aumni
6-2022 - 7-2022
Operations Manager at Udo
9-2021 - 7-2022
Customer Experience Operations Manager at Udo

Education

2010 - 2014
Bachelor of Science - BS from University of Utah - David Eccles School of Business

More Information

Social Presence :

Prographics :

Exp : 11 Location : South Jordan, Utah, United States Job Level : Senior Designation : Senior Director of Customer Experience at IdeaRoom
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Insights For Selling To Kellene

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kellene is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Kellene

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Kellene move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Kellene take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Kellene

Personality Compatibility


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