Kelly Carnes

Trailblazer
DISC Type : DI

Executive Director at Heard

Hyattsville, Maryland, United States

Overview

Kelly Carnes is the Executive Director of Heard, a non-profit empowering people through art. She has an extensive background in public relations and communications, having held leadership roles at Planet Word museum, the Kennedy Center, and the Smithsonian. People who have worked with her describe her as creative, dedicated, resourceful, and professional.

Outside of work, Kelly is a passionate cosplayer and costume connoisseur, attending events like DragonCon and Renaissance Faires. This passion led her to found a peer-to-peer costume rental company. She is also a dedicated yoga practitioner and instructor who has created unique, themed classes and enjoys roller skating for fun.

She founded her costume rental company, Trove, after amassing a personal collection of over 300 high-quality costumes.

Personality Overview

Values Relationships

Informal

Persuasive

They like to keep things under control.  They are more likely to be open to unproven but exciting technologies. They respond better to a combination of speed and relationship.

Topics They Care About

Arts & Community Empowerment
Her current role as Executive Director at Heard involves using artistic expression and life skills to empower underserved communities.
Museum Communications
She has built a career leading communications and public relations for major cultural institutions like the Smithsonian, The Kennedy Center, and Planet Word museum.
Cosplay & Costuming
A self-described “costume connoisseur” and avid cosplayer, she founded Trove, a peer-to-peer costume rental platform, to solve a personal problem and monetize her collection.

Media Appearances

Meet Kelly Carnes | Founder and CEO of Trove, the world's first peer-to-peer costume rental platform. Featured in SHOUTOUT ATLANTA

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Inspiring Conversations with Kelly Carnes of Trove. Featured in Voyage Baltimore

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Trove Costume Rental: A Woman-Owned Business for Your Halloween Needs!. Featured in Lady Faire Magazine

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Work History

11-2023
Executive Director at Heard
6-2022 - 7-2023
Deputy Director at Planet Word
8-2019
CEO at Trove
2-2017
CEO at Carnes&Co.
4-2016 - 2-2017
Director of Public Relations at The John F. Kennedy Center for the Performing Arts

Education

2010 - 2013
M.P.S; Master of Professional Studies from Georgetown University
2005 - 2007
M.A; Museum Studies Masters Program; academic from The George Washington University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Hyattsville, Maryland, United States Job Level : Senior Designation : Executive Director at Heard
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Insights For Selling To Kelly

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Give them control of the sales process
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelly is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Kelly

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Kelly move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Kelly take some risk or not?

  • They can take risks if necessary.

You And Kelly

Personality Compatibility


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