Kelsey Redhead, RIMS-CRMP

Activist
DISC Type : Cd

Senior Manager, Enterprise Risk Management at Genesys

Greater Pittsburgh Region, United States

Overview

Kelsey Redhead is a Senior Manager of Enterprise Risk Management at Genesys with a background in risk and compliance. She holds a RIMS-CRMP certification and transitioned into the tech sector after beginning her career as a litigation paralegal. She earned an MSEd from Duquesne University and a BS from the University of Pittsburgh.

Based in the Pittsburgh area, Kelsey is an active alumna of both the University of Pittsburgh and Duquesne University. She has expressed pride in her companys leadership and culture, indicating a strong connection to her work environment and team.

She was recognized internally at Genesys with an "All Star Award" in the first quarter of 2024 for exemplifying company values.

Personality Overview

Perfectionist

Value Conscious

Observative

They care equally about the product and its potential impact.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Enterprise Risk
As a Senior Manager in Enterprise Risk Management at Genesys and holding a RIMS-CRMP certification, this is her core professional focus.
Risk & Compliance
Gained direct experience in this area as a Risk Compliance Manager at the former autonomous vehicle technology company, Argo AI.
Design Thinking
Holds a "Genesys Design Thinking Explorer" certification, showing an interest in user-centric problem-solving methodologies within her organization.

Media Appearances

Kelsey has no verified media appearances

Work History

12-2022
Senior Manager, Enterprise Risk Management at Genesys
9-2018 - 12-2022
Risk Compliance Manager at Argo AI
11-2015 - 9-2018
Litigation Paralegal at Marshall Dennehey Warner Coleman & Goggin, P.C.
9-2014 - 11-2015
Litigation Paralegal at Burns White LLC
5-2009 - 9-2014
Paralegal at Flaherty Fardo LLC

Education

2010 - 2012
MSEd from Duquesne University
2005 - 2009
BS from University of Pittsburgh

More Information

Social Presence :

Prographics :

Exp : 16 Location : Greater Pittsburgh Region, United States Job Level : Middle Designation : Senior Manager, Enterprise Risk Management at Genesys
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Insights For Selling To Kelsey

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Avoid long winding pitches, stay objective
  • Don’t expect them to change their mind quickly if they say no once
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelsey is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Kelsey

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Kelsey move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Kelsey take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Kelsey

Personality Compatibility


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