Ken Heinrich

Supporter
DISC Type : s

Chief Medical Officer at SCP Health

Evanston, Illinois, United States

Overview

Ken Heinrich is the EVP and Chief Medical Officer for Emergency Medicine at SCP Health, where he oversees clinical operations for over 300 emergency medicine groups. He earned his Doctor of Medicine from Rush Medical College and completed his residency at the University of Illinois Chicago, focusing on improving ED processes.

Ken is passionate about enhancing the patient experience, believing patients must be at the center of every strategy and decision. He is also a strong advocate for clinician well-being and leadership development within healthcare organizations.

In 2024, Ken received the Vituity “Excellence in EM” Award in recognition of his significant contributions to advancing clinician wellness in emergency medicine.

Personality Overview

Calm

Procedural

Slow To Decisions

They are motivated by the potential impact of their decision on the organization.  They are unlikely to become strong champions as they don't prefer pushing other people. They maintain good relationships with everyone, internally and externally.

Topics They Care About

Clinician Wellness
He recently received a national award for his commitment to clinician wellness and frequently posts about the importance of appreciating and supporting healthcare professionals.
Patient Experience
Participated in a panel discussion at the Chicago Health Executives Forum on enhancing patient experience, a topic he believes is central to healthcare strategy.
Leadership Development
Expresses gratitude for his company's investment in leadership development, highlighting its importance for supporting clinicians and ensuring high-quality patient care.

Media Appearances

Ken has no verified media appearances

Work History

1-2022
Chief Medical Officer at SCP Health
4-2022
Group Medical Officer at Schumacher Clinical Partners
1-2022
Medical Director at Physicians for Weight Loss

Education

2001 - 2004
Emergency Medicine Residency Program from University of Illinois Chicago
1997 - 2001
Doctor of Medicine - MD from Rush Medical College of Rush University Medical Center

More Information

Social Presence :

Prographics :

Exp : 3 Location : Evanston, Illinois, United States Job Level : Leadership Designation : Chief Medical Officer at SCP Health
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Insights For Selling To Ken

During A Call Or A Meeting

DO's

  • Pause and ask them if they have any questions
  • Talk about refund and cancellation policy if the need arises
  • If possible, connect them to existing customers

DONT's

  • Don’t don the salesperson avatar, be the friendly advisor instead
  • Avoid saying anything that sounds like a risky proposition
  • Don’t keep pushing them for a straight answer, just make your own conclusions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ken is

  • Low-risk, go-ahead from other stakeholders and successful evaluation as per process matter the most to them.
  • Will you ever get a clear answer from Ken

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Ken move?

  • They do not like to rush and can be quite slow in their decision making.

  • Can Ken take some risk or not?

  • They have little risk-appetite and prefer to take decisions that others support.

You And Ken

Personality Compatibility


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