Ken Kerns, MA, CEBS, PMP

Pioneer
DISC Type : isd

Senior Project Director, Eligibility Services at UMWA Health and Retirement Funds

Alexandria, Virginia, United States

Overview

Ken is a Senior Project Director at UMWA Health and Retirement Funds, leveraging over 20 years of expertise in employee benefits. A holder of PMP and CEBS certifications, he earned his masters degree from The George Washington University and now manages complex, cross-functional projects.

Outside of work, Ken is a self-described "creative nerd" and an author of both fiction and non-fiction. He channels his creativity into writing and travel photography, finding inspiration in personal history and leadership lessons.

He wrote a short story, "Jims Unsung Heroes, " based on his grandfathers true story of survival during World War IIs Battle of the Bulge.

Personality Overview

Driven But Considerate

Dynamic But Sincere

Decisive But Friendly

They have the unique ability to win both love and respect from their team (or outsiders)  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Topics They Care About

Retiree Health Benefits
With over two decades of experience at a multi-employer retiree benefits trust, he is a subject matter expert in health plan rules and beneficiary enrollment.
Cross-functional Projects
His senior role focuses on creating and managing long-term projects that are often cross-functional in nature, involving collaboration with departments like Systems.
Leadership Development
He authored the non-fiction book "Stand Out! Lessons for Finding the Leader Within" to share career lessons he learned over more than a decade.

Media Appearances

Ken has no verified media appearances

Work History

10-2024
Senior Project Director, Eligibility Services at UMWA Health and Retirement Funds
5-2021 - 10-2024
Project Director at UMWA Health and Retirement Funds
2-2017 - 5-2021
Senior Manager, Eligibility Services & Analytics at UMWA Health and Retirement Funds
4-2013 - 2-2017
Manager, Quality Assurance & Eligibility Processing at UMWA Health and Retirement Funds
8-2011 - 4-2013
Program Manager, Quality Assurance at UMWA Health and Retirement Funds

Education

2002 - 2004
Master's Degree from The Graduate School of Political Management
1999 - 2002
Bachelor's Degree from University of Florida

More Information

Social Presence :

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Exp : 23 Location : Alexandria, Virginia, United States Job Level : Senior Designation : Senior Project Director, Eligibility Services at UMWA Health and Retirement Funds
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Insights For Selling To Ken

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Build a trustworthy relationship while keeping the product center-stage
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don’t be very informal during the early interactions even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ken is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Ken

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Ken move?

  • They are generally fast movers and can take quick decisions
  • Can Ken take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Ken

Personality Compatibility


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