Kendra Adams

Observer
DISC Type : ic

Director Health Information Management at UCHealth

Peyton, Colorado, United States

Overview

As a Senior Director at UCHealth, Kendra Adams leads the Health Information Management functions across a multi-state system. She holds an MBA from Auburn University at Montgomery and has extensive experience in regulatory compliance, revenue cycle projects, and managing large, complex teams.

Based on her education and affiliations, Kendra maintains connections with the academic communities of Auburn University and The Ohio State University. Her interests suggest a value placed on higher education and institutional excellence.

She is responsible for managing a department of over 200 staff that functions 24/7 across Colorado, Nebraska, and Wyoming.

Personality Overview

Example Seeker

Value Driven

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Health Information Mgmt
Her career has been dedicated to Health Information Management, overseeing everything from records management and transcription to regulatory compliance for the entire UCHealth system.
Large-Scale Leadership
She manages a department of over 200 employees with 15 direct reports, demonstrating her capability in leading large, geographically dispersed teams.
Healthcare Compliance
Her background includes roles as a Compliance Supervisor and ensuring adherence to Joint Commission, federal, and state regulations pertaining to medical records.

Media Appearances

Kendra has no verified media appearances

Work History

11-2017
Director Health Information Management at UCHealth
2-2007
Senior Director at UCHealth
11-2013 - 5-2018
Director Health Information Management at UCHealth
7-2005 - 2-2007
Compliance Supervisor at Kaiser Permanente Colorado
6-2002 - 7-2003
Insurance Auditor at HealthCare Resolution Services, Inc.

Education

Education details unavailable from Auburn University
Master of Business Administration - MBA from Auburn University at Montgomery

More Information

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Exp : 24 Location : Peyton, Colorado, United States Job Level : Mid-senior Designation : Director Health Information Management at UCHealth
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Insights For Selling To Kendra

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Focus on immediate action-items rather than the larger goals
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kendra is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Kendra

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Kendra move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Kendra take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Kendra

Personality Compatibility


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