Kendra Sermarini

Examiner
DISC Type : cs

Chief Executive Officer at Encompass Health

Columbus, Georgia, United States

Overview

Kendra has no verified overview

Personality Overview

Status Quo Seeker

Late Adopter

Process Oriented

They are always well-planned and adopt a systematic approach.  They do not like taking risks at all and go for proven options in the end. Being observant comes to them naturally.

Topics They Care About

Kendra has no verified topics they care about

Media Appearances

Kendra has no verified media appearances

Work History

5-2023
Chief Executive Officer at Encompass Health
12-2019 - 12-2024
Administrator, Rehab Services at Piedmont Healthcare
6-2010 - 5-2023
Physical Therapist at Piedmont Healthcare
10-2013 - 12-2019
Manager Therapy Services at Piedmont Healthcare

Education

2007 - 2010
Doctor of Physical Therapy from Medical College of Georgia at Augusta University
2003 - 2007
Bachelor of Science in Education from The University of Georgia

More Information

Social Presence :

Prographics :

Exp : 15 Location : Columbus, Georgia, United States Job Level : Leadership Designation : Chief Executive Officer at Encompass Health
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Insights For Selling To Kendra

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kendra is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Kendra

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Kendra move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Kendra take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Kendra

Personality Compatibility


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