Keshena Hartman

Energizer
DISC Type : I

Customer Service Representative at PRP Aviation, LLC

Gainesville, Florida, United States

Overview

Adaptable and mission-driven professional with a background in private aviation logistics and U. S. government operations. She currently manages high-stakes charter logistics and client coordination at PRP Aviation. Educated at American Military University, her experience includes roles within security-conscious environments at the U. S. Department of State.

Bilingual in English and Spanish, she has previously applied this skill as a Spanish tutor for high school students. Her professional history and interests indicate a strong appreciation for government service and international affairs, particularly related to the U. S. Department of State.

Unique fact: She has worked for the U. S. Department of States Bureau of International Narcotics and Law Enforcement Affairs.

Personality Overview

Relationship Oriented

Believer

Imaginative

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Aviation Logistics
Manages end-to-end logistics for aircraft charters and flight training services, handling high-stakes coordination for a private aviation firm.
Government Operations
Gained extensive experience in various administrative and support roles within multiple bureaus of the U. S. Department of State.
Client Relations
Serves as the first point of contact for clients, requiring effective communication with high-level executives and stakeholders in both government and private sectors.

Media Appearances

Keshena has no verified media appearances

Work History

3-2025
Customer Service Representative at PRP Aviation, LLC
8-2024 - 6-2025
Spanish Tutor at Care.com
6-2022 - 8-2022
Human Resources Office Assistant at U.S. Department of State
3-2022 - 6-2022
Community Liaison Office Assistant at U.S. Department of State
4-2021 - 9-2021
Bureau of International Narcotics and Law Enforcement Affairs Administration Assistant at U.S. Department of State

Education

9-2024 - 7-2025
Bachelor of Sciences from American Military University
1-2020 - 8-2021
Associate of Arts from Santa Fe College

More Information

Social Presence :

Prographics :

Exp : 2 Location : Gainesville, Florida, United States Job Level : Junior Designation : Customer Service Representative at PRP Aviation, LLC
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Insights For Selling To Keshena

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk about their team and how your product will help them do things better and easier
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Keshena is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Keshena

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Keshena move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Keshena take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Keshena

Personality Compatibility


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