Ketan Patel

Pioneer
DISC Type : DIS

Group CIO at OCS Group

United Kingdom

Overview

Ketan Patel is the Group CIO at OCS, specializing in leading digital strategies and value creation for private equity funds. His experience spans global B2B and B2C organizations, including FTSE 100 company WHSmith, focusing on technology optimization and transformation. Colleagues describe him as a commercial, pragmatic, and impactful leader.

Based on his activities, Ketan is an avid business traveler, recently visiting teams and customer sites across the APAC region, including Thailand and Indonesia. He appears passionate about connecting with his global teams, understanding their operations, and celebrating their successes on the ground.

Unique Fact: Ketan was named in the CIO 100 list of the UKs most transformational CIOs in 2022.

Personality Overview

Dynamic But Sincere

Driven But Considerate

Decisive But Friendly

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

PE Value Creation
His role is centered on driving technology optimization and creating value in pre- and post-private equity transactions for funds like Clayton Dubilier & Rice.
Digital Transformation
He has a track record of accelerating technology-enabled transformation and navigating digital modernization in complex global businesses like WHSmith and OCS Group.
Global Team Leadership
Frequently posts about his travels to visit international teams in APAC, praising their work and emphasizing the importance of on-the-ground collaboration.

Media Appearances

Navigating IT Outages: Insights from Ketan Patel. Featured in OCS Group News

See Now

Work History

5-2023
Group CIO at OCS Group
11-2020
CIO Advisor - Private Equity Group at Endava Private Equity Group
1-2022 - 5-2023
Group CIO at WHSmith
10-2020 - 1-2022
CIO/ Digital leadership - interim at Otto group / FGH global leading e-commerce retailer
2-2016 - 10-2020
Group CIO & MD of Group Tech businesses at tcc global

Education

1990 - 1992
Business Studies & Technology from Redbridge technical college
1984 - 1989
Education details unavailable from Stratford School

More Information

Social Presence :

Prographics :

Exp : 9 Location : United Kingdom Job Level : Leadership Designation : Group CIO at OCS Group
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Insights For Selling To Ketan

During A Call Or A Meeting

DO's

  • During followups, use calls or text if needed, they should be fine
  • Ask them for a lunch or coffee once some rapport has been established
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ketan is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Ketan

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Ketan move?

  • They are generally fast movers and can take quick decisions
  • Can Ketan take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Ketan

Personality Compatibility


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