Ketan Tambe in

Ketan Tambe

Login to view DISC.
Senior Customer Success Consultant | SaaS & HCM Solutions at Self-employed
📍 Thane, Maharashtra, India

Ketan is a senior customer success leader with over 16 years of experience in enterprise SaaS and HR technology. He specializes in managing multi-million dollar portfolios, consistently achieving 95-100% renewal rates and perfect NPS scores. Colleagues describe him as solution-focused, calm, approachable, and highly committed to driving client success through strategic engagement.

He was recognized as the "Impact CSM of the Year" for achieving the highest NPS score across his accounts.

Read the full overview →
Experience
9 Years
Current Role
Senior Customer Success Consultant | SaaS & HCM Solutions
Job Level
Middle
Location
Thane, Maharashtra, India
Personality Overview

How Ketan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Ketan cares about

Customer Value
His personal focus is to "Drive value. Strengthen relationships. Enable growth, " which is central to his role and public posts.
Churn Mitigation
He actively writes about strategies for turning at-risk accounts into successful renewals, sharing his direct experience and frameworks.
+5 more topics Login to view topics
Career

Work history

11-2025
Senior Customer Success Consultant | SaaS & HCM Solutions
Self-employed
11-2022 - 11-2025
Senior Customer Success Manager
Cornerstone OnDemand
4-2021 - 12-2022
Customer Success Manager
PeopleStrong
2-2020 - 1-2021
Senior Manager Project Management
HONO
9-2016 - 2-2020
Sage X3 People Senior Functional Consultant
Greytrix India Pvt Ltd
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
3-2009 - 9-2011
MBA
Sikkim Manipal Institute of Technology - SMU
2-2006 - 7-2007
Diploma in Software Engineering
NIIT Pune
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Self-employed Employees

Explore more public profiles from related professionals.

Marcelle LeBlanc
Marcelle LeBlanc
The Conversation Architect
Self-employed
NP
Nita Palone
Semi Retired
Self-employed
JV
Julie Van Alyea
Real Estate Investor
Self-employed
 Barclay Ballard
Barclay Ballard
Freelance Writer
Self-employed

More profiles

Discover additional public profiles from our index.

LA
Lamyia Anwezi
--
 Michael J. Doane, Ph.D.
Michael J. Doane, Ph.D.
Senior Director, Head of HEOR
Alkermes
 Kashish Dewani
Kashish Dewani
Human Resource
FinThrive
 Ahmad K.
Ahmad K.
IT Manager
Waverley College
Unlock the full playbookSee exactly how to sell to Ketan. Free, 10 seconds.