Kevin Duggan

Inspirer
DISC Type : id

President at Training Excellence, Inc

North Kingstown, Rhode Island, United States

Overview

Kevin Duggan is a renowned expert in Operational Excellence and the President of Duggan Associates. With over twenty years of experience, he helps global companies in aerospace, healthcare, and IT achieve autonomous value stream flow using advanced lean methodologies. He is a published author and a frequent keynote speaker.

As an educator and author, Kevin is passionate about making complex business concepts accessible. He founded the Institute for Operational Excellence to spread knowledge on the subject and has written several books, including a novel, to teach lean principles through engaging, real-world examples.

He is the recipient of the prestigious Shingo Research and Professional Publication Award for his book, "Design for Operational Excellence. "

Personality Overview

Achievment Oriented

Decisive

Fast Adopter

They respond well to objective pitches but also attach some value to relationships.  They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Topics They Care About

Operational Excellence
A leading expert and author focused on helping companies achieve autonomous value stream flow through his consultancy and dedicated institute.
Lean Transformation
With over 20 years of experience, he applies advanced lean methodologies to transform operations in industries from aerospace to healthcare.
Business Storytelling
He authors fictional works and uses narrative in his books and webinars to make complex business principles accessible and engaging.

Media Appearances

Kevin has no verified media appearances

Work History

2016
President at Training Excellence, Inc
1-2007
Founder at The Institute for Operational Excellence
1-1997
President at Duggan Associates

Education

Kevin has no verified education history

More Information

Social Presence :

Prographics :

Exp : 29 Location : North Kingstown, Rhode Island, United States Job Level : Leadership Designation : President at Training Excellence, Inc
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Insights For Selling To Kevin

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t keep repeating the same information, it could make them impatient
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kevin is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Kevin

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Kevin move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Kevin take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Kevin

Personality Compatibility


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