Kevin Higgs
Login to view DISC.Kevin is a Director of Customer Support at NEOGOV with 20 years of experience solving complex customer and business challenges. He blends analytical thinking and psychology with people-focused leadership, drawing on his background in Human Resources from Seneca Polytechnic.
His leadership philosophy is centered on ensuring employees feel heard, valued, and empowered, and that customers feel understood. He is passionate about developing teams and fostering cross-departmental collaboration to drive business forward.
Kevin believes that customer support is the backbone of an organization, where true product insights emerge and loyalty is built.
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