Kevin Jones in

Kevin Jones

Captain · DISC type SD
Manager, Customer Success Security Engineers at Palo Alto Networks
📍 Spokane, Washington, United States

Kevin is a Director-level leader in technical account management and customer success with extensive experience at Palo Alto Networks and Imperva. He specializes in program management, infrastructure systems, and leading global support and engineering teams. Colleagues describe him as calm, motivated, and focused, with a deep understanding of security policy.

His background includes distinguished service in the United States Marine Corps, where he was responsible for the information security of a military camp in Djibouti, Africa. This experience provided him with a strong foundation in leadership, discipline, and security operations that he applies to his corporate roles.

Unique fact: He served as the Information Assurance Officer for Camp Lemonier during his deployment to Djibouti, Africa with the U. S. Marine Corps.

Read the full overview →
Experience
30 Years
Current Role
Manager, Customer Success Security Engineers
Job Level
Middle
Location
Spokane, Washington, United States
Personality Overview

How Kevin shows up

Planner & Achiever
Dynamic But Sincere
Decisive But Calm

They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Priorities

Topics Kevin cares about

Customer Success
Manages Customer Success Security Engineers at Palo Alto Networks and has a long history of leading teams to maximize customer value, retention, and onboarding.
Technical Leadership
He has managed global teams of up to 28 direct reports across multiple regions, focusing on standardizing processes and driving improvements for TAM and DSE programs.
+5 more topics Login to view topics
Career

Work history

10-2020
Manager, Customer Success Security Engineers
Palo Alto Networks
2-2020 - 10-2020
Senior Global Manager - TAM
Imperva
3-2017 - 2-2020
Senior Manager - DSE and TAM - Americas
Imperva
11-2012 - 3-2017
Manager - Designated Support Engineer team
Imperva
2-2012 - 11-2012
Designated Support Engineer
Imperva
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2004 - 2007
AAS
Lake Washington Technical College
1982 - 1986
Education details unavailable
Darrington
4-2025
BAS - IT
Green River College
Social presence
in
Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

Other Palo Alto Networks Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Kevin. Free, 10 seconds.