Kevin is the Managing Director of Digital Platforms and UX at American Airlines, where he leads the digital user experience for aa. com, mobile apps, and airport kiosks. A graduate of Arizona State University, he is described by colleagues as an innovative spirit and a natural leader.
Kevin is passionate about creating world-class mobile customer experiences and building strong product management teams. He actively promotes career opportunities within his department, highlighting the chance to work on digital experiences at a global scale for a major airline.
He is a key driver behind creating a seamless and touchless airport experience for travelers through the airlines mobile application.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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