Khaled H. Shehata

Evaluator
DISC Type : DCS

Digital Analytics & CX Lead at Zain Kuwait

Kuwait City, Al Asimah, Kuwait

Overview

Khaled is the Digital Analytics & CX Lead at Zain Kuwait, where he translates complex data into actionable strategies for user experience and growth. He recently completed a postgraduate program in Data Science at The University of Texas at Austin and is described by colleagues as driven, professional, and passionate.

He is an AI enthusiast who is passionate about purpose-driven work and fostering a culture of unity. His posts suggest an interest in continuous learning, professional development, and understanding how data connects to personal curiosity and growth, both inside and outside the workplace.

During Zains "Art of Data Journey, " he was recognized with the title "The Seeker, " highlighting his inherent curiosity.

Personality Overview

Thorough Evaluator

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Data-Driven CX
Leads initiatives at Zain to unify customer data, using predictive signals to personalize the user experience and drive engagement.
AI in Marketing
Identifies as an "AI Enthusiast" and actively follows trends in AI-powered, data-driven engagement to enhance marketing efficiency and impact.
Growth Analytics
Focuses on accelerating growth and enhancing customer lifecycle value by optimizing digital sales performance and measuring every interaction.

Media Appearances

Khaled has no verified media appearances

Work History

6-2023
Digital Analytics & CX Lead at Zain Kuwait
7-2021 - 6-2023
Assistant Manager - Digital Projects at Kout Food Group
7-2020 - 7-2021
Head Of Marketing & Product - GCC at MyFatoorah
7-2019 - 7-2020
Senior Digital Marketing Officer - GCC at Floward
7-2016 - 7-2019
Ecommerce Digital Marketing Strategist at Burhan Technology Co. Official

Education

2024 - 2024
Postgraduate Program from The University of Texas at Austin
2009 - 2012
Bachelor of Commerce (BCom) from Alexandria University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Kuwait City, Al Asimah, Kuwait Job Level : Middle Designation : Digital Analytics & CX Lead at Zain Kuwait
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Insights For Selling To Khaled

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t focus on relationship, focus purely on the merit of your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Khaled is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Khaled

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Khaled move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Khaled take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Khaled

Personality Compatibility


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