Khaled Sarhan

Observer
DISC Type : ic

IT Service Desk solution Manager at Governement of Dubai, DUBAI COURTS -UAE

United Arab Emirates

Overview

Khaled has no verified overview

Personality Overview

Assertive

Value Driven

Curious

They are generally strong communicators and are not easy to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Khaled has no verified topics they care about

Media Appearances

Khaled has no verified media appearances

Work History

10-2010
IT Service Desk solution Manager at Governement of Dubai, DUBAI COURTS -UAE
10-2001 - 9-2010
Systems Specialist at dubai courts
8-1998 - 9-2001
Sr. Systems Engineer at U.A.E. Armed Forces, Technical Studies Institute (TSI)
12-1996 - 8-1998
IT Technical Support Engineer at Juma Al Majid Est., Projects and Services Dept

Education

2011 - 2011
PMP from CMCS
2008 - 2010
Certified ITIL Expert V3 from SMME

More Information

Social Presence :

Prographics :

Exp : 29 Location : United Arab Emirates Job Level : Middle Designation : IT Service Desk solution Manager at Governement of Dubai, DUBAI COURTS -UAE
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Insights For Selling To Khaled

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Help them realize that there is no personal risk in making this decision
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Khaled is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Khaled

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Khaled move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Khaled take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Khaled

Personality Compatibility


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