Kia Buford

Inspirer
DISC Type : id

Director Call Center Operations at Whoop Connect

Nashville, Tennessee, United States

Overview

Kia has no verified overview

Personality Overview

Generous

Fast Adopter

Decisive

They don’t mind taking a stand if they believe in something.  They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Kia has no verified topics they care about

Media Appearances

Kia has no verified media appearances

Work History

7-2023
Director Call Center Operations at Whoop Connect
1-2022 - 11-2023
Claims Manager at Anthem / MyNexus
9-2021 - 5-2022
Assistant Call Center Manager at divvyDOSE
1-2020 - 9-2021
Supervisor at Cummins Inc.
1-2020 - 9-2021
Human Resources Supervisor at Cummins Inc.

Education

High School Diploma from Antioch High School

More Information

Social Presence :

Prographics :

Exp : 9 Location : Nashville, Tennessee, United States Job Level : Mid-senior Designation : Director Call Center Operations at Whoop Connect
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Insights For Selling To Kia

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Refer to testimonials from well known people to highlight the value of your product
  • Focus on the big picture and the strategic value of your product

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kia is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Kia

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Kia move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Kia take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Kia

Personality Compatibility


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