Kim Forhart

Inquirer
DISC Type : dc

Program Management, SaaS Operations at IBM

Salem, Oregon, United States

Overview

Kim is a seasoned Program Manager at IBM, currently focused on SaaS Operations. Her career includes leading the development of service offerings and managing packaged services programs. She holds a Master of Science from Indiana State University and excels at connecting disparate ideas to drive innovation within a global technology framework.

Personally, Kim values positivity and the simple act of sharing a smile with others. She has a reflective side, showing an appreciation for people of good character, and looks up to historical figures as personal heroes.

Her personal heroes are Roy Rogers and Dale Evans, whom she admires as "very good people. "

Personality Overview

ROI Conscious

Judgemental

Demanding

They respond well to confident salespeople.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

SaaS Operations
Her current role involves managing the resolution of global SaaS payment issues and the SaaS provisioning form program at IBM.
Service Offerings
Previously led the strategy and creation of service offerings for Industry Solutions at IBM, helping clients solve business problems.
Fostering Innovation
Believes that connecting disparate thoughts, actions, and ideas is the primary catalyst for innovation within a business context.

Media Appearances

Kim has no verified media appearances

Work History

2-2021
Program Management, SaaS Operations at IBM
5-1998
Manage the Information Management Packaged Services Program at IBM
9-2015 - 2-2021
Internal Communications Specialist at IBM
10-2011 - 9-2015
WW Service Offerings Development Leader at IBM Software Group
Implementation Services Program Manager at FileNet Corporation

Education

Bachelor of Science - BS from Saint Mary-of-the-Woods College
1989 - 1991
MS from Indiana State University

More Information

Social Presence :

Prographics :

Exp : 27 Location : Salem, Oregon, United States Job Level : Middle Designation : Program Management, SaaS Operations at IBM
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Insights For Selling To Kim

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Refer to testimonials from others in similar positions
  • Be crisp while making the pitch

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kim is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Kim

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Kim move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Kim take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Kim

Personality Compatibility


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