Kim Smalley

Enigma
DISC Type : cid

Director of Member Services at 365 Surgical, LLC

Jefferson, Georgia, United States

Overview

Kim Smalley is the Director of Member Services at 365 Surgical, LLC, bringing nearly two decades of leadership in HR and operations within the healthcare sector. A graduate of The University of Georgia, she excels in talent acquisition and fostering team cohesion. Colleagues describe her as dedicated, professional, and highly effective.



She holds specialized certifications in Compensation and Benefits as well as Compliance and Risk Management.

Personality Overview

Persuasive & Assertive

Hard To Convince

Challenger

They are generally strong communicators and are not easy to convince.  They are likely to ask many questions and look heavily for supporting proof as well as information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Healthcare Recruiting
Her experience is centered on building recruitment pipelines and sourcing top-tier clinical and dental talent.
Talent Acquisition
As a former VP of Talent Acquisitions, she possesses a deep, lauded skillset in strategic sourcing and recruitment.
Organizational Culture
She focuses on fostering cross-team collaboration and creating a culture of engagement to drive operational excellence.

Media Appearances

Kim has no verified media appearances

Work History

7-2025
Director of Member Services at 365 Surgical, LLC
9-2022 - 11-2024
VP of Talent Acquisitions - Human Resources Director at Southern Dental Alliance
5-2006 - 1-2023
Executive Assistant at Mainline Information Systems
9-2015 - 9-2022
Professional Recruiter at gpac

Education

Bachelor's degree from The University of Georgia

More Information

Social Presence :

Prographics :

Exp : 18 Location : Jefferson, Georgia, United States Job Level : Mid-senior Designation : Director of Member Services at 365 Surgical, LLC
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Insights For Selling To Kim

During A Call Or A Meeting

DO's

  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Build rapport slwly without rushing, it will come handy to handle hard questions later

DONT's

  • Avoid making offhand commitments, understand the root of their concerns first
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kim is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Kim

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Kim move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Kim take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Kim

Personality Compatibility


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