Kiran Kumar Pothabathini in

Kiran Kumar Pothabathini

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Supervisor - Technical Product Support at Sabre Travel Technologies Pvt Ltd
📍 Bengaluru, Karnataka, India

Kiran is a Technical Product Support Supervisor specializing in the Airline and GDS domain (PSS/DCS). He has a proven track record managing global 24/7 operations for companies like Sabre and Amadeus, focusing on SLA compliance, backlog prioritization, and enhancing customer satisfaction across multiple channels.

He has contributed to digital transformation initiatives using Robotic Process Automation (RPA) in the traveler care sector at American Express Global Business Travel.

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Experience
18 Years
Current Role
Supervisor - Technical Product Support
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
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Priorities

Topics Kiran cares about

Global Operations
Manages global check-in and ticketing operations across Bangalore and Montevideo, ensuring seamless 24/7 multichannel service delivery and balancing cross-regional workloads.
Airline Domain
An expert in the Airline and Global Distribution System (GDS) domain, with specific knowledge of Passenger Service Systems (PSS) and Departure Control Systems (DCS).
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Career

Work history

11-2023 - 3-2026
Supervisor - Technical Product Support
Sabre Travel Technologies Pvt Ltd
6-2022 - 11-2023
Senior Technical Product Support Specialist
Sabre Corporation
8-2018 - 6-2022
Senior Business Analyst - Digital Transformation - Traveler Care - RPA Robotic Process Automation
American Express Global Business Travel
1-2015 - 7-2018
Contributor Product Specialist at Sabre Corporation
Sabre Corporation
4-2007 - 12-2014
Asst Manager Help Desk
Amadeus India
In the press

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Education

Kiran has no verified education history

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Behavioral profile

DISC profile (public)

DISC behavioral profile

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