Komal Balakrishnan in

Komal Balakrishnan

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Lead Client Partner, Energy sector at IBM
📍 Houston, Texas, United States

Komal Balakrishnan is an Executive Partner at IBM, where she drives customer experience transformation for clients in the industrial and energy sectors. Leveraging her Salesforce expertise, she has a proven record of originating large deals and driving significant revenue growth. People who have worked with her describe her as professional, creatively brilliant, and dedicated.

With a Bachelor of Fine Arts, Komal has a strong foundation in visual design and creative strategy. She is a passionate champion for diversity, inclusivity, and psychological safety in the workplace, focusing on building and leading diverse teams to success.

Unique fact: While at the University of Houston, her design skills helped her team win a city-wide web accessibility competition against other universities and professional teams.

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Experience
19 Years
Current Role
Lead Client Partner, Energy sector
Job Level
Mid-senior
Location
Houston, Texas, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Komal cares about

Enterprise AI
Frequently posts about the impact of AI on the workforce, emphasizing that people using AI are the real advantage and highlighting IBM's reskilling efforts.
Customer Transformation
Leads large-scale customer experience initiatives for Salesforce clients, with a focus on creating personalized, data-driven journeys across channels.
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Career

Work history

1-2025
Lead Client Partner, Energy sector
IBM
1-2024 - 1-2025
Partner, Customer Transformation, Industrial & Communications sector
IBM
1-2022 - 12-2023
Associate Partner, Customer Transformation, Salesforce Industrial Sector
IBM
2-2021
Member
The CMO Club
10-2021 - 12-2021
Global Head of Brand & Marketing Communications | Shell Chemicals and Products
Shell
In the press

Media appearances

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Education
Bachelor of Fine Arts (B.F.A.)
University of Houston
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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