Komal Balakrishnan

Trailblazer
DISC Type : DI

Lead Client Partner, Energy sector at IBM

Houston, Texas, United States

Overview

Komal Balakrishnan is an Executive Partner at IBM, where she drives customer experience transformation for clients in the industrial and energy sectors. Leveraging her Salesforce expertise, she has a proven record of originating large deals and driving significant revenue growth. People who have worked with her describe her as professional, creatively brilliant, and dedicated.

With a Bachelor of Fine Arts, Komal has a strong foundation in visual design and creative strategy. She is a passionate champion for diversity, inclusivity, and psychological safety in the workplace, focusing on building and leading diverse teams to success.

Unique fact: While at the University of Houston, her design skills helped her team win a city-wide web accessibility competition against other universities and professional teams.

Personality Overview

Values Relationships

Charismatic

Achievement-Oriented

They are charming and have the ability to align others behind their decisions.  They are more likely to be open to unproven but exciting technologies. They like to keep things under control.

Topics They Care About

Enterprise AI
Frequently posts about the impact of AI on the workforce, emphasizing that people using AI are the real advantage and highlighting IBM's reskilling efforts.
Customer Transformation
Leads large-scale customer experience initiatives for Salesforce clients, with a focus on creating personalized, data-driven journeys across channels.
Industrial Sector Growth
Specializes in the industrial and energy sectors, where she has originated deals averaging over $30M and secured eight-figure wins for IBM.

Media Appearances

Komal has no verified media appearances

Work History

1-2025
Lead Client Partner, Energy sector at IBM
1-2024 - 1-2025
Partner, Customer Transformation, Industrial & Communications sector at IBM
1-2022 - 12-2023
Associate Partner, Customer Transformation, Salesforce Industrial Sector at IBM
2-2021
Member at The CMO Club
10-2021 - 12-2021
Global Head of Brand & Marketing Communications | Shell Chemicals and Products at Shell

Education

Bachelor of Fine Arts (B.F.A.) from University of Houston

More Information

Social Presence :

Prographics :

Exp : 19 Location : Houston, Texas, United States Job Level : Mid-senior Designation : Lead Client Partner, Energy sector at IBM
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Insights For Selling To Komal

During A Call Or A Meeting

DO's

  • Display high self-confidence and expect them to have a strong personality.
  • Showcase existing customers and use case-studies to grab their attention
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Avoid unnecessary negativity or slowness
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Komal is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Komal

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Komal move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Komal take some risk or not?

  • They can take risks if necessary.

You And Komal

Personality Compatibility


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