Kristen Searles

Doer
DISC Type : ds

Director of Operations -Northern New England at Concentra

South Paris, Maine, United States

Overview

Kristen Searles is the Director of Operations for Northern New England at Concentra, where she has built her career by progressing from Center Administrator. She is focused on overseeing occupational health and urgent care clinics and is actively involved in recruiting to build high-performing teams.

Outside of her corporate role, Kristen is involved in community theater as a director and serves as Vice President on the Oxford Hills Music and Performing Arts Association (OHMPAA) board of directors.

Kristen was recognized as Concentras "Northeast Leader of Q4" for her excellence in clinic management and making a positive impact on her community.

Personality Overview

Strategic Planner

Results Focused

Fast-paced

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Healthcare Operations
Her career progression at Concentra, from administrator to Director of Operations, showcases her deep expertise in managing urgent care and occupational health clinics.
Team Building
Actively posts about hiring for her teams and was recognized as a "Northeast Leader, " which highlights her success in developing excellent clinic teams.
Community Theater
Serves as Vice President on the board for a local performing arts association and also directs theatrical productions, showing a deep passion for the arts.

Media Appearances

Kristen has no verified media appearances

Work History

5-2022
Director of Operations -Northern New England at Concentra
3-2006 - 3-2007
Chair of the Board at Oxford Hills Chamber of Commerce
5-1998
Associate Director Of Operations at Concentra
5-1998
Center Administrator at Concentra Medical Centers
5-1998
Associate Director Of Operations at CONCENTRA MEDICAL CENTER

Education

1990 - 1991
Education details unavailable from Emmanuel College (Boston)

More Information

Social Presence :

Prographics :

Exp : 15 Location : South Paris, Maine, United States Job Level : Mid-senior Designation : Director of Operations -Northern New England at Concentra
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Insights For Selling To Kristen

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Use phrases like 'your team deserves', 'best in class' etc.
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristen is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Kristen

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Kristen move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Kristen take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Kristen

Personality Compatibility


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