Kristi Mitchell is a Director of Operations at USAA with a background in the financial services and insurance sectors. She focuses on business process improvement and operational excellence and holds a Masters degree from Grand Canyon University.
As a military spouse, she has a deep personal connection to the community that USAA serves. This perspective likely informs her professional dedication to supporting service members and their families.
Her experience as a military spouse gives her a unique and valuable perspective in her role at USAA.