Kristin Farrell

Examiner
DISC Type : cs

Director of Customer Service & Operations at Plymouth Rock Assurance

Greater Boston, United States

Overview

Kristin has no verified overview

Personality Overview

Late Adopter

Unexpressive

Process Oriented

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Topics They Care About

Kristin has no verified topics they care about

Media Appearances

Kristin has no verified media appearances

Work History

10-2022
Director of Customer Service & Operations at Plymouth Rock Assurance
6-2022 - 10-2022
Project Leader at Plymouth Rock Assurance
12-2021 - 6-2022
Director of Personal Lines Underwriting Operations at Franklin Mutual Insurance Company
9-2013 - 12-2021
Underwriting/Customers Solutions Supervisor at Plymouth Rock Assurance
11-1989 - 9-2013
Senior Underwriting Team Lead/Claim Rep at State Farm

Education

Kristin has no verified education history

More Information

Social Presence :

Prographics :

Exp : N/A Location : Greater Boston, United States Job Level : N/A Designation : Director of Customer Service & Operations at Plymouth Rock Assurance
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Insights For Selling To Kristin

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristin is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Kristin

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Kristin move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Kristin take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Kristin

Personality Compatibility


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