Kumkum Baidyaroy

Researcher
DISC Type : Cs

Chief Operations Officer at Sir HN Reliance Foundation Hospital

Mumbai Metropolitan Region, India

Overview

Kumkum Baidyaroy is the Chief Operations Officer at Sir HN Reliance Foundation Medical Centre, building on her experience as the former Head of Patient Services. An alumna of the Tata Institute of Social Sciences, she is focused on driving operational excellence and enhancing patient-centric processes.

She demonstrates a strong commitment to continuous professional development, recently completing courses in both "Project Management: Healthcare Projects" and "Prioritizing Your Tasks".

Personality Overview

Process Focused

Perfectionist

Cost Conscious

They tend to be clear about their needs and limitations and are unlikely to promise too much.  They do not like taking risks at all and go for proven options in the end. Being observant comes to them naturally.

Topics They Care About

Healthcare Operations
As COO and the former Head of Patient Services, her career is centered on managing and optimizing hospital operational workflows.
Patient Experience
[Predicted] Her leadership background in patient services suggests a deep-seated focus on improving the quality of patient care and satisfaction.
Healthcare Project Management
Recently completed a specialized course in this area, indicating a direct interest in applying structured methodologies to healthcare initiatives.

Media Appearances

Kumkum has no verified media appearances

Work History

3-2014
Chief Operations Officer at Sir HN Reliance Foundation Hospital
3-2014
Head Patient Services at Sir HN Reliance Foundation Hospital

Education

1997 - 1999
MHA from Tata Institute of Social Sciences

More Information

Social Presence :

Prographics :

Exp : 12 Location : Mumbai Metropolitan Region, India Job Level : Leadership Designation : Chief Operations Officer at Sir HN Reliance Foundation Hospital
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Insights For Selling To Kumkum

During A Call Or A Meeting

DO's

  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories
  • Actively address their concerns around change, risk, and acceptance by users

DONT's

  • Avoid emotional and informal language, stay objective and to the point instead
  • Don’t overhype the product/pitch, keep it measured
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kumkum is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Kumkum

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Kumkum move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Kumkum take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Kumkum

Personality Compatibility


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