Lakhbeer S Anand

Critic
DISC Type : C

Head HR Shared Services & HR Technology at airtel

Gurugram, Haryana, India

Overview

Lakhbeer S Anand is a seasoned HR leader at Airtel with over 20 years of experience, currently serving as the Senior Vice President, Head of HR Shared Services & HR Technology. He specializes in scaling businesses, HR strategy, and leveraging technology. His background includes a degree in Human Resource Management from the Indian Institute of Management, Calcutta.

His career is distinguished by his progression within a single company, Airtel, across diverse functions including Customer Experience and Service Marketing before moving into HR. This provides him with a unique, holistic understanding of the business value chain.

Personality Overview

Critic

Information Seeker

ROI Driven

They prefer to do logical analysis and value evidence over emotions.  Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

HR Technology
He leads HR Technology at Airtel, focusing on leveraging technology to create value and drive business strategy in a high-growth environment.
HR Transformation
His roles have consistently involved enabling change, managing large teams, and leading complex HR transformation projects to align with business goals.
Shared Services
His current title and focus are on leading and optimizing HR Shared Services, a key area of his expertise.

Media Appearances

Lakhbeer has no verified media appearances

Work History

7-2021
Head HR Shared Services & HR Technology at airtel
7-2019 - 8-2021
Head HR – Airtel Digital TV & Homes Business at airtel
2-2019 - 7-2019
Head HR - Airtel Digital TV (DTH Business) at airtel
9-2018 - 2-2019
HR Head - Customer Experience, Airtel at airtel
10-2016 - 9-2018
Head - HR, Upper North Region, Airtel at airtel

Education

Human Resourse Management from Indian Institute of Management, Calcutta
SHRM-CP from SHRM

More Information

Social Presence :

Prographics :

Exp : 20 Location : Gurugram, Haryana, India Job Level : N/A Designation : Head HR Shared Services & HR Technology at airtel
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Insights For Selling To Lakhbeer

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Don’t try too hard to build a relationship with them
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lakhbeer is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Lakhbeer

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Lakhbeer move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Lakhbeer take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Lakhbeer

Personality Compatibility


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