Laura Eggers in

Laura Eggers

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Head of Customer Success 2 (Senior Business Operations Specialist) at Klarna
📍 Berlin, Berlin, Germany

Laura Eggers is a Senior Business Operations Specialist at Klarna, specializing in people mobility and transformation. An expert on the intersection of AI and global mobility, she leverages technology to enhance internal processes and holds a Master of Arts from VICTORIA International University.

Described as a versatile and supportive colleague, Laura is known for organizing team events and taking an active role in mentoring students and developing training plans for apprentices. This suggests she is passionate about fostering team spirit and employee growth.

Laura was a featured expert panelist at the Deel Global Mobility Summit, where she discussed how Klarna uses in-house AI to streamline mobility for employees.

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Experience
10 Years
Current Role
Head of Customer Success 2 (Senior Business Operations Specialist)
Job Level
Junior
Location
Berlin, Berlin, Germany
Personality Overview

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Priorities

Topics Laura cares about

AI in Global Mobility
As a panelist at a global summit, she shared expertise on using AI to streamline travel, immigration, and internal employee support for mobility questions.
People Transformation
Her core expertise involves leading cross-functional changes in HR strategies, tax, and payroll to improve global people solutions and operations.
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Career

Work history

5-2025 - 11-2025
Head of Customer Success 2 (Senior Business Operations Specialist)
Klarna
5-2023
Senior Business Operations Specialist - People Mobility & Advisory
Klarna
1-2022 - 5-2023
Business Operations Specialist
Klarna
10-2019 - 12-2021
Professional
Deloitte Deutschland
8-2015 - 9-2019
Junior Staff
Deloitte Deutschland
In the press

Media appearances

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Education
1-2019 - 9-2021
Master of Arts - MA
VICTORIA | International University of Applied Sciences
2015 - 2019
Bachelor's degree
Berlin University of Applied Sciences Berlin (BHT)
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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