Laura Garza in

Laura Garza

Manager, Customer Operations at Fiserv
📍 Hickory, North Carolina, United States

Laura Garza is a Manager of Customer Operations at Fiserv with a background in supervising operational teams. She previously managed a large call center of up to 100 representatives for a wholesale travel company. Laura studied Criminal Justice at the College of DuPage.

Her background in criminal justice provides a unique analytical perspective to her customer-facing and operational roles.

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Experience
32 Years
Current Role
Manager, Customer Operations
Job Level
Middle
Location
Hickory, North Carolina, United States
Personality Overview
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Priorities

Topics Laura cares about

Customer Operations
Currently holds the title of Manager of Customer Operations at Fiserv, showing her expertise in this area.
Call Center Management
Has extensive experience managing large call centers, including one with 75-100 travel sales representatives.
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Career

Work history

12-2007
Manager, Customer Operations
Fiserv
7-2000 - 12-2007
Supervisor, Customer Operations
Fiserv
11-1993 - 5-2000
Call Center Manager
Global Vacation Group
In the press

Media appearances

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Education
1990 - 1992
Criminal Justice
College of DuPage
Social presence
in

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