Laura Koch in

Laura Koch

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Vice President of Operations-West at Pet Resort Hospitality Group
📍 Houston, Texas, United States

Laura Koch is the Vice President of Operations-West at Pet Resort Hospitality Group, bringing over 30 years of leadership experience from the animal care, hospitality, and retail sectors. She excels in guiding teams, improving operational systems, and delivering exceptional customer experiences. She holds an Associates degree from UW-Milwaukee at Waukesh.

Fueled by a profound love for animals and wildlife, Lauras personal values directly shape her compassionate leadership style. This passion has been a consistent thread throughout her career, from her early days as a zookeeper to her current executive role, emphasizing kindness in all her professional endeavors.

Unique Fact: Laura began her career as a zookeeper at the Milwaukee County Zoo and Houston Zoo, caring for a wide variety of animals.

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Experience
25 Years
Current Role
Vice President of Operations-West
Job Level
Senior
Location
Houston, Texas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Laura cares about

Animal Welfare
Her entire 30+ year career, from zookeeper to VP of pet hospitality, has been dedicated to the care and wellbeing of animals.
Team Leadership
Focuses on mentoring new leaders and has experience managing teams of over 100 employees, emphasizing a compassionate approach.
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Career

Work history

10-2024
Vice President of Operations-West
Pet Resort Hospitality Group
3-2009
Executive Manager
Meadowlake Pet Resort
5-2008 - 3-2009
Store Manager
Petco
11-2004 - 4-2008
Zookeeper
Houston Zoo
5-2000 - 11-2004
Zookeeper
Milwaukee County Zoo
In the press

Media appearances

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Education
9-1999 - 5-2001
Associate's of Arts and Sciences
UW-Milwaukee at Waukesha
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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