Laura Moore

Observer
DISC Type : ci

Vice President, Customer Success at Enlyte

Orange County, California, United States

Overview

Laura Moore is a results-driven executive serving as the Vice President of Customer Success at Enlyte, with over three decades of experience in the workers compensation managed care industry. Her career is marked by senior leadership roles where she successfully built company operations and developed client strategies. Laura holds a degree from Arizona State University.

Based on her professional background, Laura is deeply engaged in the healthcare and insurance technology sectors. She maintains an interest in business and finance, indicated by her following of The Wall Street Journal, and stays connected to the community of her alma mater, Arizona State University.

Unique fact: Laura has a long-standing reputation for collaborating with clients to develop bespoke strategies that align with their specific needs.

Personality Overview

Example Seeker

Assertive

Curious

They often ask many questions and rely heavily on information and documentation.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Customer Success
Her current role as VP of Customer Success at Enlyte is the focus of her professional responsibilities, building upon years of experience in client-facing leadership.
Workers' Compensation
She has over 30 years of deep industry experience in the workers' compensation and property and casualty markets.
Client Strategy
She is known for her ability to collaborate with clients, building strategies and partnerships to meet their specific needs and grow the client base.

Media Appearances

Laura has no verified media appearances

Work History

4-2025
Vice President, Customer Success at Enlyte
12-2017 - 3-2025
VP Sales & Account Management at MultiPlan
7-2015 - 1-2017
Vice President Client Services at Harbor Health Systems
2-2005 - 7-2014
Senior Vice President at Healthesystems
2003 - 2006
Vice President, Customer Service and Support at Qmedtrix Systems, Inc.

Education

Education details unavailable from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 33 Location : Orange County, California, United States Job Level : Senior Designation : Vice President, Customer Success at Enlyte
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Insights For Selling To Laura

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Ask them questions to understand their needs better while staying affable
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laura is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Laura

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Laura move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Laura take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Laura

Personality Compatibility


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