Lauren Gold is an innovative and customer-centric leader serving as the Chief Customer Officer at Kustomer. With a background in marketing, software, and technology, she specializes in building high-performing global teams and driving revenue growth. Colleagues describe her as quick, insightful, and knowledgeable.
Outside of her executive role, Lauren has an interest in major brands, including Salesforce and the luxury fashion house Louis Vuitton. During her time at the University of Maryland, where she was in the Honors Program, she was a member of the Delta Delta Delta sorority.
During her tenure at Yext, Laurens team achieved a best-in-class Net Promoter Score of 82, highlighting her focus on exceptional client satisfaction.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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