Lauren Quinn Volpe, CCXP in

Lauren Quinn Volpe, CCXP

Login to view DISC.
Chief Customer Experience Officer at Zip Co
📍 New York City Metropolitan Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

Login to view overview
Experience
40 Years
Current Role
Chief Customer Experience Officer
Job Level
Leadership
Location
New York City Metropolitan Area, United States
Personality Overview

How Lauren shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Lauren cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
Login to view topics
Career

Work history

10-2019
Chief Customer Experience Officer
Zip Co
7-2017 - 10-2019
Global Customer Experience, Senior Director
Fareportal
1-2017 - 6-2017
Consultant
Guidepoint
10-2008 - 11-2016
Director Customer Care
Priceline.com
1999 - 2008
Vice President Operations, Warren Travel Group
American Express
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
Login to view
Education
1985 - 1988
Certified Travel Agent; Travel and Tourism
Sacred Heart University
2016 - 2016
Priceline.com Professional Development
Inspiring Managers
2009
Priceline.com Certified Training Program
Certified Corporate Trainer
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Zip Co Employees

Explore more public profiles from related professionals.

Victoria Jessar
Victoria Jessar
Lifecycle Marketing Manager
Zip Co
 Lois Park
Lois Park
CRM Marketing Operations Manager
Zip Co
 Tom Fitzpatrick
Tom Fitzpatrick
Director, Global M&A Integrations
Zip Co
 Jasmit Kohli
Jasmit Kohli
Senior Manager, Risk
Zip Co

More profiles

Discover additional public profiles from our index.

Igor Sokolov
Igor Sokolov
Searching for a New Opportunity As a Cloud or DevSecOps Engineer
Unemployed
 Julie Roffo
Julie Roffo
Product Marketing Manager
Akoya
 Jason Newburn
Jason Newburn
Vice President
Marson International LLC
RS
randy strait
Chief Executive Officer
Arctic Snow and Ice Control
Unlock the full playbookSee exactly how to sell to Lauren. Free, 10 seconds.