Laurie Smith, CPhT

Observer
DISC Type : ci

Associate Director Of Operations at Optum

St Helen, Michigan, United States

Overview

Laurie has no verified overview

Personality Overview

Assertive

Curious

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Laurie has no verified topics they care about

Media Appearances

Laurie has no verified media appearances

Work History

4-2021
Associate Director Of Operations at Optum
10-2019 - 4-2021
Senior Director of Operations, Patient Access Services and Reimbursement at Diplomat
12-2017 - 10-2019
Senior Director Of Operations at EnvoyHealth
10-2016 - 12-2017
Associate Director Of Operations at EnvoyHealth
5-2013 - 10-2016
Associate Director of Operations, Specialty Network Services at Diplomat Rx

Education

1999 - 2000
Pharmacy Technician/Assistant from Baker College of Flint
1993 - 1993
Biology/Biological Sciences from Ferris State University

More Information

Social Presence :

Prographics :

Exp : 25 Location : St Helen, Michigan, United States Job Level : Mid-senior Designation : Associate Director Of Operations at Optum
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Insights For Selling To Laurie

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laurie is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Laurie

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Laurie move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Laurie take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Laurie

Personality Compatibility


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