Lav Kush

Captain
DISC Type : DS

Angel Investor at Privately held investment office

Haryana, India

Overview

Lav Kush is a C-suite leader and Angel Investor specializing in mobility, e-commerce, and customer experience. As COO and CXO at Rally OurBus, he focuses on digital transformation and operational excellence, holding Six Sigma Black Belt and PMP certifications. Colleagues describe him as an analytical, prolific, and inspiring leader.

Outside of his executive roles, Lav writes about navigating workplace culture, emphasizing the importance of resilience, self-care, and maintaining a healthy work-life balance. Since 2023, he has actively invested in early-stage ventures within education, healthcare, and mobility, aiming to create lasting societal impact.

He holds multiple professional certifications, including COPC, Six Sigma Black Belt, and PMP, underscoring his expertise in process and experience management.

Personality Overview

Decisive But Calm

Dynamic But Sincere

Consummate Professional

They exhibit a rare combination of being result-oriented but patient at the same time.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Customer Experience
His career has centered on revolutionizing the customer journey, with leadership roles as Chief Experience Officer at Rally OurBus and SVP, Customer Experience at CashKaro. com.
Mass Mobility
A core focus of his recent work, he leads operations at Rally OurBus and invests in ventures like OurBus Bharat, working at the intersection of mobility and sustainability.
Early-Stage Investing
As an angel investor, he backs early-stage ventures that address high-impact challenges in sectors he is passionate about, including education, wellness, and mobility.

Media Appearances

Lav has no verified media appearances

Work History

5-2023
Angel Investor at Privately held investment office
7-2024 - 5-2025
Chief Operating Officer at Rally OurBus
9-2023 - 7-2024
Chief Experience Officer at Rally OurBus
1-2023 - 9-2023
Executive Vice President (Global), Customer and People Experience. at Rally OurBus
2-2022 - 1-2023
Senior Vice President, Customer Experience. at CashKaro.com

Education

Lav has no verified education history

More Information

Social Presence :

Prographics :

Exp : 6 Location : Haryana, India Job Level : N/A Designation : Angel Investor at Privately held investment office
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Insights For Selling To Lav

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Focus on the results that your product produces, expect some strategic questions in return

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lav is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Lav

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Lav move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Lav take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Lav

Personality Compatibility


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