Leah M.

Wildcard
DISC Type : isc

Clinical Quality Data Professional at SSM Health

Greater St. Louis, United States

Overview

Leah is a goal-oriented healthcare leader at SSM Health with expertise in quality, patient safety, and regulatory compliance. Leveraging her MBA and nursing degrees, she focuses on using clinical data to improve organizational performance and drive value-based care delivery.

She is a strong advocate for positive work environments and compassionate leadership. Leah frequently highlights the importance of team cohesion and relationship-building, especially for teams that are geographically dispersed, and publicly celebrates the accomplishments of her colleagues.

She co-authored a publication evaluating the effectiveness of an automated sepsis predictive tool on patient outcomes.

Personality Overview

Requires Proof

ROI Driven

Curious But Skeptical

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Clinical Data Outcomes
Her current role and professional focus involve using core measures and clinical quality data to advance excellence in healthcare.
Patient Safety
A core theme in her background, evidenced by her publication on an electronic sepsis alert tool and her focus on quality improvement programs.
Team Cohesion
She publicly praises leaders who prioritize relationship-building and team connectivity, indicating she values a positive and supportive work culture.

Media Appearances

Leah has no verified media appearances

Work History

2-2026
Clinical Quality Data Professional at SSM Health
5-2019 - 2-2026
System Manager - Complaints & Grievances/OFI (Opportunities for Improvement) at SSM Health
1-2012 - 5-2019
Corporate Manager - Clinical Quality Compliance at SSM Health
2-2010 - 1-2012
Regulatory Coordinator at SSM Health
10-2009 - 2-2010
RN Case Manager at Anderson Hospital

Education

2014 - 2017
Master of Business Administration - MBA from Fontbonne University
2001 - 2005
Bachelor of Science in Nursing from Valparaiso University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Greater St. Louis, United States Job Level : N/A Designation : Clinical Quality Data Professional at SSM Health
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Insights For Selling To Leah

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Build rapport, it will come handy to handle hard questions later
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don’t overhype the product/pitch, keep it measured
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leah is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Leah

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Leah move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Leah take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Leah

Personality Compatibility


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