Leandro is a Continuous Improvement Team Lead at Ripio, specializing in Customer Experience. With a background including roles at Mercado Libre, he is a dedicated leader focused on team growth, currently pursuing postgraduate studies in Digital Transformation and Leadership.
He values clear communication and collaborative work, always striving to motivate his team and create a positive environment. His approach is fundamentally oriented around the client experience, which he continuously works to improve for himself and his team members, both professionally and personally.
He recently earned certifications in AI and Automation, demonstrating a proactive approach to integrating new technologies into his processes.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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