Lee Arter, MBA in

Lee Arter, MBA

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Director of Customer Success at actively seeking new opportunities
📍 Greater Philadelphia, United States

Lee Arter is a strategic customer and operations leader in the SaaS industry, focused on scaling solutions and delivering tangible results. With an MBA and a certification in Robotic Process Automation, he excels at aligning people, processes, and systems. People who have worked with him describe him as thoughtful, inspiring, and an exceptional leader who gets things done.

He is a dedicated board member for Moore for The Troops, a volunteer-run nonprofit that supports veterans. His personal posts show a passion for this cause, participating in charity races—even achieving a personal 5k record—and involving his family in fundraising efforts. This highlights his commitment to both community and family.

He serves on the board of a 100% volunteer-run nonprofit dedicated to improving the daily lives of veterans.

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Experience
19 Years
Current Role
Director of Customer Success
Job Level
Mid-senior
Location
Greater Philadelphia, United States
Personality Overview

How Lee shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lee cares about

SaaS Customer Success
His career at Cox Automotive and HomeNet focused on leading teams to manage strategic enterprise accounts, drive value realization, and maintain high customer retention in SaaS environments.
Process Automation
He designs and advises on automation and data workflows to replace manual processes, holding a certification in Robotic Process Automation (RPA).
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Career

Work history

2026
Director of Customer Success
actively seeking new opportunities
1-2024
Board Member
Moore for The Troops
2023
Strategic Advisor
Independent Consultancy
2019
Sr Manager, Client Relationship Management
Cox Automotive Inc.
2019 - 2025
Senior Manager, Client Relationship Management
Cox Automotive Inc.
In the press

Media appearances

Local nonprofit aims to do Moore for the Troops. Featured in Chestercounty.com
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Education
Master of Business Administration
Southern New Hampshire University
Bachelor of Arts (B.A.)
West Chester University of Pennsylvania
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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