Lee Arter, MBA in

Lee Arter, MBA

Commander · DISC type D
Director of Customer Success at actively seeking new opportunities
📍 Greater Philadelphia, United States

Lee Arter is a strategic customer and operations leader in the SaaS industry, focused on scaling solutions and delivering tangible results. With an MBA and a certification in Robotic Process Automation, he excels at aligning people, processes, and systems. People who have worked with him describe him as thoughtful, inspiring, and an exceptional leader who gets things done.

He is a dedicated board member for Moore for The Troops, a volunteer-run nonprofit that supports veterans. His personal posts show a passion for this cause, participating in charity races—even achieving a personal 5k record—and involving his family in fundraising efforts. This highlights his commitment to both community and family.

He serves on the board of a 100% volunteer-run nonprofit dedicated to improving the daily lives of veterans.

Read the full overview →
Experience
19 Years
Current Role
Director of Customer Success
Job Level
Mid-senior
Location
Greater Philadelphia, United States
Personality Overview

How Lee shows up

Candid & Clear
Risk-Taker
Strong-Willed

They respond well to strong and respectful communication. They take a lot of pride in personal achievements. They prefer to be the ones controlling the conversation or defining the terms.

Priorities

Topics Lee cares about

SaaS Customer Success
His career at Cox Automotive and HomeNet focused on leading teams to manage strategic enterprise accounts, drive value realization, and maintain high customer retention in SaaS environments.
Process Automation
He designs and advises on automation and data workflows to replace manual processes, holding a certification in Robotic Process Automation (RPA).
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Career

Work history

2026
Director of Customer Success
actively seeking new opportunities
1-2024
Board Member
Moore for The Troops
2023
Strategic Advisor
Independent Consultancy
2019
Sr Manager, Client Relationship Management
Cox Automotive Inc.
2019 - 2025
Senior Manager, Client Relationship Management
Cox Automotive Inc.
In the press

Media appearances

Local nonprofit aims to do Moore for the Troops. Featured in Chestercounty.com
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Education
Master of Business Administration
Southern New Hampshire University
Bachelor of Arts (B.A.)
West Chester University of Pennsylvania
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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