Lee Brown

Commander
DISC Type : D

Board Member at Potter House Recovery

Hanahan, South Carolina, United States

Overview

Lee is an executive specializing in customer experience and technical support, with a proven track record in scaling tech startups and driving B2B sales growth. An honors graduate from Trident Technical College, colleagues describe him as reliable, professional, and a consistent high-performer.

He is deeply committed to community work, serving as a founding Board Member and Secretary for Potter House Recovery. In this role, he helps shape the long-term vision, governance, and financial strategy for the non-profit, peer-driven recovery organization.

Unique fact: He helped launch a non-profit recovery community from the ground up.

Personality Overview

Decisive

Impact-Driven

Very Quick

They like to act fast and expect others to do the same.  More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships.

Topics They Care About

Customer Experience
His career is centered on strengthening service operations and aligning support strategy with business goals to improve the customer journey.
Scaling Support Teams
He successfully established the entire Technical Support function and scalable triage systems from scratch at the tech company Qwick.
Non-Profit Leadership
As a founding Board Member and Secretary for Potter House Recovery, he is directly involved in the organization's governance and strategy.

Media Appearances

Lee has no verified media appearances

Work History

6-2025
Board Member at Potter House Recovery
11-2020
Head of Technical Support at Qwick
9-2015 - 11-2020
Business Manager | Business Consultant at Superior Windows and Roofing, LLC.
4-2014 - 6-2018
Account Manager | B2B Sales at U.S. Green Building Council

Education

2011 - 2013
Associate of Science (A.S.) from Trident Technical College
2010 - 2011
Associate of Science (A.S.) from Trident Technical College

More Information

Social Presence :

Prographics :

Exp : 12 Location : Hanahan, South Carolina, United States Job Level : Mid-senior Designation : Board Member at Potter House Recovery
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Insights For Selling To Lee

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Speak about competitive differentiation that your product offers
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Avoid being too verbose
  • Do not spend too much time focusing on product tech or features
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lee is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Lee

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Lee move?

  • They can take decisions very fast if you manage to convince them.
  • Can Lee take some risk or not?

  • The risks don’t matter much to them.

You And Lee

Personality Compatibility


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