Len Devanna

Captain
DISC Type : DS

Head of Customer Experience at Lucid Motors

Los Angeles Metropolitan Area, United States

Overview

Len has no verified overview

Personality Overview

Planner & Achiever

Consummate Professional

Output-Driven

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Len has no verified topics they care about

Media Appearances

Len has no verified media appearances

Work History

2-2021
Head of Customer Experience at Lucid Motors
9-2020
Investor at Tech Coast Angels
11-2016 - 1-2021
Principal & Chief Experience Officer at The Level 5 Group
4-2015 - 11-2016
Chief Digital Officer at Trepoint
9-2012 - 3-2015
Digital Experience Strategy Director at PwC

Education

Instructor from Babson F.W. Olin Graduate School of Business
Communications from Worcester State University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Los Angeles Metropolitan Area, United States Job Level : N/A Designation : Head of Customer Experience at Lucid Motors
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Insights For Selling To Len

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Focus on the results that your product produces, expect some strategic questions in return
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't go over them unless you are left with no other option
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Len is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Len

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Len move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Len take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Len

Personality Compatibility


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