Leonard Stepp Jr.

Examiner
DISC Type : cs

CEO and President of the ARMC Healthcare System, affiliate of Cleveland Clinic at Ashtabula Regional Medical Center

Cleveland, Ohio, United States

Overview

Leonard Stepp Jr. is the President and CEO of the ARMC Healthcare System, an affiliate of Cleveland Clinic. He leads system-wide operations and strategy, recently overseeing major projects like a new patient care tower and the expansion of services to improve local healthcare access. He is a graduate of the LEADERship Signature Class Program.

Personality Overview

Process Oriented

Tough To Convince

Unexpressive

Being observant comes to them naturally.  They are quite aware of their needs and limitations, so they are unlikely to over-promise. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Community Healthcare
He focuses on keeping quality healthcare local and affordable, overseeing strategic expansions like the new patient care tower and school-based clinics to better serve Ashtabula County.
Heart Health Advocacy
He served as the 2025 Ashtabula County Heart Walk chair, a cause he is personally connected to after undergoing heart surgery as a child.
Strategic Partnerships
Actively collaborates with community partners and values the teamwork required for large-scale projects, such as the construction of ARMC's new patient care tower.

Media Appearances

Leonard has no verified media appearances

Work History

12-2022
CEO and President of the ARMC Healthcare System, affiliate of Cleveland Clinic at Ashtabula Regional Medical Center
1-2019 - 4-2023
Chief Operating Officer at Cleveland Clinic
6-2022 - 9-2022
Interim Chief Operating Officer at Cleveland Clinic
6-2015 - 1-2019
Senior Vice President Administration at Ashtabula County Medical Center
12-2014 - 7-2015
VP, Health System Advancement & Administration at Ashtabula County Medical Center

Education

9-2024 - 6-2025
LEADERship Signature Class Program from LEADERship Ashtabula County
2014 - 2015
Organizational Leadership from 12th Annual Cleveland Clinic Foundation Leading in Health Care Course

More Information

Social Presence :

Prographics :

Exp : 24 Location : Cleveland, Ohio, United States Job Level : Leadership Designation : CEO and President of the ARMC Healthcare System, affiliate of Cleveland Clinic at Ashtabula Regional Medical Center
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Insights For Selling To Leonard

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leonard is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Leonard

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Leonard move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Leonard take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Leonard

Personality Compatibility


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