Les Servi

Questioner
DISC Type : c

Adjunct Professor at Boston College

Lincoln, Massachusetts, United States

Overview

Les Servi is a distinguished expert in operations research, serving as VP at INFORMS and Adjunct Professor at Boston College. A Fellow of both INFORFORMS and MORS, he was formerly the Chief Scientist for Cyber Operations Research at The MITRE Corporation and holds a Ph. D. from Harvard University.

Deeply committed to mentorship and service, Les has dedicated over four decades to his profession, notably mentoring students from low-income backgrounds and serving on multiple advisory boards. His work is driven by a desire to solve complex national security problems and make the world safer.

He is the co-recipient of the 2025 George E. Kimball Medal, INFORMS highest service award.

Personality Overview

Value Seeker

Systematic

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to analyze every situation thoroughly.
 It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Operations Research
He is a Fellow and VP at INFORMS, was president of MORS, and gave a keynote at the INFORMS 2023 Annual Meeting on O. R. 's role in national security.
Cyber Resilience
As former Chief Scientist for Cyber Operations Research at MITRE, he led major efforts in cyber resilience and developed a patented algorithm for social media analytics.
Mentorship & Education
He has a demonstrated commitment to mentoring students from low-income backgrounds and serves on advisory committees at MIT, Harvard, and other universities.

Media Appearances

Les has no verified media appearances

Work History

11-2025
Adjunct Professor at Boston College
10-2025
VP of Chapters and Forums at INFORMS
10-1981
INFORMS at INFORMS
7-2025
Freelancing at Self Employed
8-2019
Associate Editor, MORS Phalanx Journal at MORS

Education

1977 - 1981
Ph.D. from Harvard University
1973 - 1977
Sc.B. - Sc.M. from Brown University

More Information

Social Presence :

Prographics :

Exp : 44 Location : Lincoln, Massachusetts, United States Job Level : Senior Designation : Adjunct Professor at Boston College
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Insights For Selling To Les

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers
  • Emphasise more on facts and measurable benefits

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Les is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Les

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Les move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Les take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Les

Personality Compatibility


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