Liam Tivenan

Questioner
DISC Type : c

Director, Hospital Billing Applications at University of Miami Health System

New York City Metropolitan Area, United States

Overview

Liam Tivenan is the Director of Hospital Billing Applications at the University of Miami Health System, specializing in healthcare revenue cycle IT. He has over a decade of experience with the full life-cycle of Epic systems and holds an MBA from Rutgers Business School and an OnBase System Administrator certification.

During his time at Saint Peters University, Liam was a student-athlete, playing on the mens soccer team. He was also inducted into the Alpha Sigma Nu National Jesuit Honor Society, which recognizes excellence in scholarship, service, and loyalty to Jesuit ideals of education.

His team at a previous organization was the first in Epics 43-year history to receive a second "Gold Star 10" rating.

Personality Overview

Systematic

Value Seeker

Not Easily Convinced

They are more likely than others to negotiate on pricing and terms.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to fully evaluate every situation.

Topics They Care About

Revenue Cycle IT
He has over ten years of experience leading IT initiatives and teams focused on revenue cycle strategies for major health systems.
Epic Systems Optimization
His career has focused on the full life-cycle of Epic's Hospital Billing applications, and he is actively hiring Epic analysts to improve workflows.
Healthcare Leadership
His current director role involves managing IT teams, coaching and mentoring staff, and engaging with stakeholders to execute key projects.

Media Appearances

Liam has no verified media appearances

Work History

5-2025
Director, Hospital Billing Applications at University of Miami Health System
12-2019 - 5-2025
Epic Revenue Cycle Team Lead at RWJBarnabas Health
11-2015 - 12-2019
Epic Revenue Cycle Systems Analyst at Hackensack Meridian Health
9-2014 - 11-2015
Systems Operator at Meridian Health

Education

1-2023 - 5-2026
Master of Business Administration - MBA from Rutgers Business School
2010 - 2014
Bachelor of Science from Saint Peter's University

More Information

Social Presence :

Prographics :

Exp : 11 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Director, Hospital Billing Applications at University of Miami Health System
URL has been copied!

Insights For Selling To Liam

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Liam is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Liam

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Liam move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Liam take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Liam

Personality Compatibility


Other University of Miami Health System Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.