Lindsey Best, HMCC

Pioneer
DISC Type : isd

Customer Success Lead at Meetings & Incentives Worldwide, Inc.

Indianapolis, Indiana, United States

Overview

Lindsey is an Event Professional with over 10 years of experience in the life sciences sector, currently serving as a Customer Success Lead at Meetings & Incentives Worldwide. She specializes in creating impactful experiences with a focus on sustainability and metrics. Lindsey earned her Bachelor of Arts from Western Michigan University.

Outside of her corporate role, Lindsey is deeply committed to community causes, particularly substance use disorder awareness. She has served as the Director of Events & Volunteer Management for Overdose Lifeline, Inc. and actively participates in events like "Outpacing the Stigma" to support the cause.

Unique fact: Lindsey genuinely finds healthcare compliance to be fun and exciting.

Personality Overview

Friendly But Fast

Dynamic But Sincere

Driven But Considerate

They have the unique ability to win both love and respect from their team (or outsiders)  If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Event Sustainability
Her professional profile highlights her specialization in sustainability initiatives and using metrics to inform decision-making in event planning.
Life Sciences Events
She has over a decade of experience planning events for the life sciences industry, including advisory boards and Key Opinion Leader (KOL) meetings.
Ending Stigma
Through her work with Overdose Lifeline and social posts, she is a vocal advocate for ending the stigma surrounding substance use disorder.

Media Appearances

Lindsey has no verified media appearances

Work History

10-2024
Customer Success Lead at Meetings & Incentives Worldwide, Inc.
10-2023 - 10-2024
Director, Events & Volunteer Management at Overdose Lifeline, Inc
5-2022 - 10-2023
Senior Event Manager at Global Meetings & Incentives - An Etherio Company
10-2020 - 2-2022
Conventions Meeting Planner at BCD Travel
8-2018 - 10-2020
Meeting Planner, Society Engagement at East West Connection, Inc.

Education

2005 - 2009
Bachelor of Arts from Western Michigan University

More Information

Social Presence :

Prographics :

Exp : 7 Location : Indianapolis, Indiana, United States Job Level : Middle Designation : Customer Success Lead at Meetings & Incentives Worldwide, Inc.
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Insights For Selling To Lindsey

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • During followups, use calls or text if needed, they should be fine
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lindsey is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Lindsey

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Lindsey move?

  • They are generally fast movers and can take quick decisions
  • Can Lindsey take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Lindsey

Personality Compatibility


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