Lisa Avery in

Lisa Avery

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Director of Customer Success EMEA at Zitcha
📍 Reigate, England, United Kingdom

Lisa is the Director of Customer Success EMEA at Zitcha, specializing in developing productive customer relationships across retail, travel, and financial services. An expert in retail media, she champions a unified, shopper-first strategy. People who have worked with her describe her as dedicated, client-focused, and passionate.

Outside of her professional life, Lisa values a healthy work-life balance, guided by the mantra "work to live, dont live to work. " She is a supportive family member and previously took a career break for full-time parenting, a fact she includes in her professional journey.

She recently used her professional network to promote her sister-in-laws debut novel.

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Experience
15 Years
Current Role
Director of Customer Success EMEA
Job Level
Mid-senior
Location
Reigate, England, United Kingdom
Personality Overview

How Lisa shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lisa cares about

Omnichannel Strategy
Leads industry discussions on breaking down channel silos in retail media to create a unified, shopper-first experience that drives better business outcomes.
Retail Media Evolution
Actively shaping the future of retail media by focusing on its ability to drive real business impact beyond just selling ads, as evidenced by her recent industry talks.
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Career

Work history

10-2024
Director of Customer Success EMEA
Zitcha
1-2024 - 10-2024
Full-time parenting
Career Break
5-2020 - 1-2024
Senior Director of Customer Success and Global Strategic Consulting
Monetate
8-2015 - 5-2020
Director of Client Services EMEA
Monetate
11-2014 - 8-2015
Head of Strategic Accounts
Monetate
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2004 - 2007
History
University of Leicester
1997 - 2004
Education details unavailable
The Ashcombe School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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